Interactive Voice Response

Interactive Voice Response

IVR (Interactive Voice Response) System is an automated interaction with telephone callers, gathers information and routes calls to the appropriate recipients .Pre-recorded voice prompts are used to present information and options to callers and phone keypad entry to collect their responses. My Outsourcing Limited design this System for helps to reduce the cost of common sales, service, collections, inquiry and support calls to and from your company.

  • IVR broadcasting is a mass communication technique that broadcasts telephone messages to hundreds or thousands of call recipients at once
  • Interactive voice broadcasting (also referred to as interactive voice messaging) programs allow the call recipient to listen to the recorded message and interact with the system by pressing keys on the phone keypad
  • MYOL is maintaining a wide variety of segmented database to facilitate its clients through IVR Broadcasting.